Frequently Asked Questions

Compass RM is not a competitor of Salesforce or other CRM and ERP packages. Instead, Compass fills in the shortcomings that often occur within these systems, without requiring you to invest in expensive custom solutions. By seamlessly integrating systems, Compass unlocks valuable information that would otherwise remain hidden. This ensures optimization of your marketing and sales processes, at significantly lower costs.

A large-scale ERP implementation with a "Big Bang" approach is often complex and risky. Compass RM offers an alternative methodology that enables phased migration, making the transition to the new environment controlled and manageable. By implementing the implementation in steps, we minimize disruptions to your daily operations and ensure that each phase is thoroughly tested and optimized before moving forward. This results in a smoother deployment of the new system, fewer risks and a more efficient transition that better suits the specific needs and timing of your organization.

Our system offers both options, depending on what best suits your business needs. We have extensive experience with both cloud-based applications and on-premises solutions. Modern architectures often favor cloud-based solutions for scalability and flexibility, but some customers choose to keep their systems local for full control and data management in their own data center. We can advise you on the best option based on your specific situation.

Many systems choose either a B2B or a B2C model, depending on the market. At Compass RM we use an integrated approach in which both business relationships (B2B) and individual customers (B2C) are managed in one system. This means you can seamlessly manage corporate relationships, contacts and private customers within the same platform, increasing efficiency and reducing complexity.

Absolutely. Our application is fully multilingual and designed to support international companies with offices in different countries. We can tailor the software specifically to your requirements, including languages ​​and terminology, so that the platform fits perfectly with your business processes and local naming conventions.

Yes, Compass RM specializes in integrating various systems. Our Compass Connect solution ensures that your existing systems, regardless of their technology or platform, can communicate with each other seamlessly. This eliminates data silos, improves information accessibility and streamlines your processes. In this way we ensure that your systems function as one, which increases efficiency and makes manual unnecessary steps redundant.

No, you do not have to immediately start a long-term process. If your company has been facing certain challenges for some time, we can come up with a solution together. We specialize in providing quick fixes for problems that companies have often experienced for a long time. The most important thing is that you ask us about the problem, and we will come up with a solution that is often quick to implement and delivers immediate results.

Yes, our system is designed with flexibility in mind and can easily be expanded with more functionalities. Whether your company is growing or looking to add new processes, we can implement additional modules quickly. These extensions connect seamlessly to the existing infrastructure, without having to start over. We ensure that your system grows with your company, so that you always have the right tools to optimize your processes.

You do not have to purchase the entire package. We understand that every organization has unique needs. That is why we can also help you with specific functionalities that are important for your situation. We offer ready to use solutions without extensive customization, but we can also specifically tailor solutions to the unique needs and challenges within your organization. Whether you want to solve one problem or require a complete system integration, we can support you with the functionalities you need.