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Frequently asked questions

Clarity is key. Here we answer the questions we often receive before we start working together. Find the information you need quickly and easily.

Every project is unique, but our approach is always structured. We start with a short, in depth preliminary investigation to fully understand the challenge. Based on this, we deliver a detailed design and a fixed price. We implement in phases to minimize risk and deliver value quickly, and after go-live we provide continuous monitoring and support.

Transparency is crucial to us. If the preliminary investigation reveals a significantly larger scope, we'll communicate this immediately. You always have the option to cancel without further costs or accept a revised proposal. There are never any unexpected costs afterward.

We strongly advocate for a phased approach. A "Big Bang" implementation is complex and risky. By breaking a project down into manageable steps, we minimize disruption, increase adoption by your team, and deliver tangible value in months, not years but if it's really the way your organisation wants to work we can provide this as well.

Changes outside the agreed upon scope are treated as "change requests." For each change, we prepare a clear impact analysis and quote in advance. Work only begins after you have given your written approval.

Yes. Our platform is designed for universal connectivity, supporting over 7,000 applications, from large enterprise systems to custom and legacy databases. Whether it's via API, direct database connection, or file export, we ensure a seamless connection.

This is our specialty. Our intelligent Compass Mediatr combined with ETL and Data Mapper is designed to "translate" even the most complex and unstructured data. We take care of the cleansing, validation, and transformation, so your data arrives in the target system 100% correct and usable.

Our platform is cloud based. However it is that flexible that it can connect, validate and transform data from both cloud solutions as well as on premise solutions with ease.

The monthly fee covers the operational costs of keeping your integration running 24/7 on our platform. This includes hosting, resources, proactive maintenance, and continuous monitoring to ensure your critical processes are always operational.

The specific configuration, mappings, and business logic we develop for you become your intellectual property after full payment. Should the collaboration ever end, we will ensure a complete, documented transfer.

Our platform is built for maximum reliability. Thanks to built-in fallback and retry mechanisms, data is never lost in the event of a temporary outage. Our proactive monitoring often identifies issues before you even notice them, and our team is ready to intervene immediately.

Smart middleware for integrations, migrations and complex landscapes

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Manually transferring data is the biggest cause of costly errors that impact your customers and your profits.
The solution? Smart data integrations.Β 
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Het handmatig overzetten van data is de grootste oorzaak van kostbare fouten die je klanten en je winst beΓ―nvloeden. 𝗗𝗲 π—Όπ—½π—Ήπ—Όπ˜€π˜€π—Άπ—»π—΄? Slimme data integraties.
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