About the company
Founded in 1927, Zimmer Biomet is a global medical technology leader offering innovative implants and digital technologies at all stages of the patient journey.
Context and challenge
Due to the international growth of the company, a strategic choice was made for standardization on SAP and Salesforce. In this rapidly changing world, Compass remains an important link in supporting information flows. Standardization is necessary but may inhibit flexibility in certain areas.
Strategy and approach
Compass RM has been part of the application landscape of Zimmer Biomet, at that time called Orthomed, for more than 30 years. Our solution consists of further developing specific Compass RM components that support Zimmer Biomet's technology and functional roadmap within the chosen IT infrastructure, in direct collaboration with business teams. With Compass RM we retain the flexibility that remains necessary in certain areas to automate and optimize our customer journey.
The result
The result for Zimmer Biomet is a fully integrated and automated solution to support the customer journey. This leads to more efficient business processes, faster information processing and a solid foundation for further growth. By using Compass RM components, strategic goals can be achieved better and value is created faster within Zimmer Biomet.
